INCONTROL TOUCH PRO FAQS

Touch Pro is our all-new infotainment system. Although it may look similar to Touch on the surface – this is an entirely new system developed exclusively by Jaguar with industry leading tech companies such as Intel, (Autonavi for China, NNG for Japan), Nuance and Meridian.   The following is a list of just some of the differences between Touch and Touch Pro:   New interaction features   - • Multi-touch and pinch to zoom across a variety of features - • Natural voice dialogue (English (UK, US) & Mandarin)   New personalisation features   - • Multiple user-customisable homescreens - • Wider range of user preferences/customisation   New multimedia options   - • 10GB on-board storage for media - • CD/DVD drive - • Jaguar’s new 'More Like This' feature that automatically generates playlists based on the track you’re currently playing - • Music Queue function making it easy to add tracks to your playlist without disturbing the song you’re playing - • USB 3.0, HDMI and MHL support (With Connect Pro and Rear Seat Entertainment systems only)   Upgrading to Connect Pro enables the following new features:   - • Pinch to zoom map interaction - • Door-to-door guidance and route planning through the Route Planner app and website for Android & Apple iOS (with Connect Pro) - • A Commute mode that learns your regular journeys and automatically displays your estimated time of arrival based on traffic conditions along the route - • Fuel finder showing stations along the route with fuel prices - • Arrival mode displaying 360 degree street-level imagery (where supported) as you approach destination - • The Parking feature locates car parks near your destination and notifies you of available spaces where possible - • Real Time Traffic providing superior traffic information compared to conventional broadcast-based traffic information systems - • Share your ETA with contacts via email/SMS with automatic updates when running late - • Live search using data from TripAdvisor (where supported) and other sources to display reviews of places of interest - • One box search, address and postcode entry - • Alternative map views including satellite imagery   Touch Pro also offers support for a wide range of options including:   - • Virtual Instrument Display with full screen 3D Map View - • MeridianTM Sound Systems from 380W through to 1300W - • Digital Television - • Rear Seat Entertainment

Not all shortcuts/widgets can be resized, and others may have limited resizing options. This is to ensure that the function of the shortcut/widget is never impacted – for example, by making it too small.

You can create up to 4 new homescreens in addition to the factory set homescreen.

At this time you can only select from pre-installed wallpaper designs.

Depending on your car’s specification, the following Touch Pro features can be operated via the steering wheel:
- Volume control of Media, Phone, Park Distance Control feedback, Navigation guidance and Voice Recognition feedback. - You can toggle through media types using the mode button - for example, TV, Radio, Bluetooth Media, iPod, USB depending on car specification and the sources available at that time. - Left/right controls can be used to change between tracks and favourite TV channels/radio stations. Note: A long press on the left/right button initiates a radio search.
Using the new Virtual Instrument Display, it’s also possible to select the media source, TV/radio favourite stations, or select from a list of recent phone calls. To do this, press the Menu/OK button on the steering wheel then scroll to the relevant option e.g. Favourites, Source, Recents. Click on Menu/OK to select the sub menu. Using the up/down controls on the steering wheel, simply scroll to the item you desire and click on Menu/Ok to select the number, favourite or source.

Sources shown in the media player are based on those available at that time, either physically or wirelessly. As these can vary from journey to journey, sources are arranged dynamically based on usage. Radio is always placed in the top corner. To the side of Radio, the last used source is always shown, and so on. If a source isn’t available, then it isn’t shown. For example, if the USB stick is not currently inserted, it will not show in the media sources list.

Firstly sign out of each account associated with your car. Then delete all profiles and clear your search history. Options to do this are located in Navigation settings and Live settings.

Yes, all audible sources from Touch Pro can be adjusted to your preferred volume. While the audible source is active, simply adjust the main volume control until you reach your desired level. Note: Some sources have a minimum volume level to ensure that the relevant safety features of the system can always be heard.

The time is automatically synced to GPS satellites based on your car’s current position. Therefore as you drive between time zones or GMT Daylight Saving Time changes, the system will automatically update. This ensures that the Real Time Traffic Information system operates as accurately as possible – ensuring all information is correct for your journey.

This is for safety reasons. The rear camera’s angle of view is far wider when in operation as a single camera view. Rear Camera View is also more effective at alerting you to approaching traffic just out of view.

This can happen when a number of radio stations share a similar name. In this case the system will display a list of possible stations to choose from. Simply tap the name of your station or read out the line number. Alternatively, you could try saying the full station name e.g. ‘Tune to BBC Radio 1’, rather than just ‘Tune to Radio 1’. You can also create voice tags for all of your favourite stations.

The voice language is set based on the system language. To select a different language for the Voice Recognition System, simply choose a different system language from the car settings menu.

InControl Apps smartphone app: Android 4.2 or later Apple iPhone 5 or later
Route Planner smartphone app: Android 4.3 or later Apple iPhone 4s or later running iOS 8.0 or later
Route Planner website: Internet Explorer 9, 10, 11 Firefox 36, 37 Chrome 37, 38 Safari 7.1, 8
Operating systems supported for the Route Planner website: Windows 7, 8, 10 Mac OSX Mavericks or later

Search the Google Play or Apple App Store for the following:
Remote Premium App: Jaguar Remote Premium InControl Apps: Jaguar InControl Apps Route Planner: Jaguar Route Planner

In some cases it’s possible to achieve a high driving score but have a lower MPG / km/l – for example when driving in heavy traffic.
If your driving score was 100%, you have achieved the most efficient use of fuel for the journey. Whereas a driving score of 50% indicates that you could have achieved significantly better fuel economy by adopting a different driving style.

To help you navigate with fewer steps, Touch Pro uses a hierarchical logic for the ‘back’ key rather than historical. It passes you back through the levels of the system, rather than taking you back to your last used feature.

To add a shortcut/widget press and hold your finger down on an empty part of the homescreen.
To move a shortcut/widget simply tap on the edit icon at the bottom of the Touchscreen. Tap on + to select the area you would like to place the new shortcut/widget.
To delete a shortcut/widget, drag it to the bottom of the Touchscreen where a large delete bar will appear.
To move a shortcut/widget between homescreens, drag it to the side of the screen – at this point the next/previous homescreen is shown. Release pressure on the shortcut/widget when in the desired position.
Scalable shortcuts/widgets can be resized by clicking on the resize icon shown in lower right corner of the shortcut/widget in edit mode.
Please note that you can only configure/edit the customisable homescreen(s) when your car is stationary.

Yes, it’s possible to set up your homescreens so you default back there every time you press the home button. Go to settings > Home settings
Pressing the home button once will return you to your default homescreen. Pressing the home button twice allows you to preview all pages including the extra features screen. This function makes accessing specific pages much quicker once multiple homescreens have been added.

No, it’s not possible to customise this page.

The small square icon placed to the side of the main feature panels, provides a shortcut to a specific feature. For example, your voicemail, seat controls, set/cancel navigation guidance, play/pause etc., depending on the media source you’re using.

Your first 14 favourites can be selected from the virtual instrument display. If the favourite you want is not available, you can reorder the list once your car is stationary.

This will happen automatically. The repeat function all is always on, which is why ‘Repeat the Current Song’ is the only available option.

To temporarily minimise the window but retain audible alerts – tap the cross in the upper corner of the Park Distance Control window.
To completely disable the Park Distance Control, tap the Park Distance Control button. Depending on your car this will either be in the bottom of the Touchscreen or in the overhead console.
Once your car’s speed increases beyond 11mph/ 16 km/h Park Distance Control will be disabled automatically.

Yes, go to Settings > All settings > Features > Media settings > AM FM Radio

We wanted to provide easier access to general settings as well as quicker access to some more commonly used settings like display and audio. For this reason, a settings icon (two gears) has been placed at the bottom of the Touchscreen in every main feature. Tapping this button displays the settings screen for this feature.
At the top one large button dynamically changes according to the feature in use at the time. For example, if you’re using the Navigation feature, Navigation settings will be displayed. At the bottom there are controls to override the automatic brightness of the Touchscreen or to turn it off completely. The two large buttons in the lower section provide access to All settings and Audio settings.

Jaguar’s Voice Recognition System allows safer access to your media and phone systems. To activate voice recognition, press the voice control button on the steering wheel. After the beep, simply tell your car what you’d like to do.

Jaguar’s Voice Recognition System was designed to help eliminate tasks that would otherwise require multiple steps. In most cases controlling the climate requires a single button press – voice control would be more complicated for this interaction.

With ‘voice command confirmations’ enabled, the Voice Recognition System confirms your voice request by repeating the instruction. For example, after saying ‘Call home’ the system says ‘Calling home’. Disabling this speeds up the time in which the system is able to carry out the task.
With ‘voice feedback’ enabled, the system prompts you on what to say next. Again, disabling this function once you have become accustomed to the system will shorten the interaction time.
Please note that even after you’ve disabled ’voice feedback’, the system may still require further input from you in certain situations.

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Your driving score is an amalgamation of your effective use of car speed, brakes and accelerator for a specific journey. The individual score for engine speed, use of accelerator and brakes will help you understand where changing driving style could produce a higher driving score – which could contribute significantly to lower fuel usage.
When your car is stationary, you can access further tips on how to improve your driving score and reduce fuel usage.

Try zooming in a little by tapping the ‘+’ button in the Touchscreen twice.

You may have accidently enabled automatic activation of the massage function. Go to Settings > All settings > Features > Seats > Auto massage

A full massage cycle lasts for 10 minutes.

If no phone is currently paired or connected the panel will display ‘tap to connect phone’. Simply tap on this text and the system is ready for Bluetooth pairing.
On your phone go to the Bluetooth pairing menu and search for your car. Depending on which model of phone you’re using, Touch Pro and/or your phone may ask you to confirm that a code matches before pairing. You may also be prompted to confirm download of phone contacts and contact photos (where supported).

Up to 10 Bluetooth devices can be paired.
One phone and one media playback device can be connected at the same time. If, however, your phone is connected as a phone and media playback device, a second device cannot be used simultaneously.
The first device paired to Touch Pro will be designated your primary device, unless you change the settings. Go to Settings > All Settings > Features > Bluetooth > Paired devices > and click on the device you wish to change.

If you’ve paired more than one phone to InControl Touch Pro – tapping this icon enables you to switch to another device for placing/receiving calls.

Windows Phone handsets can be configured to read out and reply to text messaging when a compatible device is connected via Bluetooth. However, this feature is not currently supported by Touch Pro for use with Android and Apple devices.

No, your synced contacts will only be visible when your phone is connected to the car.

In the main phone screen select ‘Contacts’. Tap the search box at the top of the contacts screen to access the keyboard and start searching for your desired contact.
As you type, the results list automatically updates. Click on the ‘x matches’ box to view options. To allow the largest number of contacts visible at one time the search box scrolls with the list allowing 5 instead of 4 items to be shown.
Alternatively press the voice recognition button on the steering wheel and use a voice command to dial a number. For example:
‘Call David Smith’ ‘Call David Smith Mobile’ ‘Dial 01234987654’

This is most likely due to the auto connect function for that device being disabled in your Bluetooth settings.

Yes, your radio’s ‘Favourites’ provide a single list of all your favourite radio stations regardless of band e.g. FM, AM DAB – making it easy to navigate to your favourite station. (Previous systems required you to switch radio bands before selecting the pre-set.)
You can also add your favourite radio stations as a shortcut on one of your customised homescreens.
Alternatively press the voice recognition button on the steering wheel and use a voice command to find the station.

Yes. Press the edit icon at the bottom of the screen, and then tap and drag the station to a new position in the list. (This can only be done when your car is stationary).

Carousel view is only supported for Sirius XM Satellite radio (US and Canada only), media library and USB sticks.

Yes, the on-board Gracenote database matches the track information as well as album and artist artwork. Once you insert the CD, an icon will appear next to the playback controls allowing you to rip it.

When you select the ‘Find’ option from the ‘Now Playing’ radio screen it will list all available FM stations by frequency. However, if you prefer to reorder the list by station name, you can change this in Radio Settings.

To avoid interrupting the media source that’s currently playing. This function is especially useful for cars equipped with a Rear Seat Entertainment system. In this case, to avoid disturbing other passengers, the DVD may be played on the rear screens with the audio played over the wireless headphones.

Yes, select the media playing screen from the front Touchscreen and tap ‘rear media’. You can now see what each screen is currently playing.
From this screen, the front passenger can also change media sources and/or channels/stations/tracks, depending on the source in use.
The driver can also choose to listen to the same audio as the Rear Seat Entertainment over the cabin audio. At this point the rear passengers will have full control of the cabin audio volume.
Please note that only front or rear passengers can have access to the volume control at one time. It’s not possible for the volume to be adjusted from both the rear and front of the car simultaneously.

If audio is playing over the car’s sound system, rear passengers can be provided with control of the cabin audio. The remote control unit can then be used to adjust or mute the volume if required.
When listening to rear media using the car’s wireless headphones, the volume control is located on the side of the headphones.

Android phones must be connected to Touch Pro via Bluetooth as well as USB.

We don’t recommend it as the power consumption for these drives varies significantly.

Yes.

From the ‘Now playing’ screen, or in the radio station ‘Find list’, tap the star icon. When the star changes from an outline to a solid icon, the station has been added as a Favourite. Stations are listed in the order you add them.

Tap on the star icon – once it reverts back to an outline that station will no longer be listed as a Favourite.

When in Media you can swipe left/right across the centre of the Touchscreen to change radio stations, TV channels or the track that’s playing.

Please contact your Retailer for the latest software updates.

Depending on your car’s specification and the reception quality, it may be possible to view up to three channels simultaneously.
Multiple TV antennas located in the car’s architecture make it possible to view one channel on the left rear screen, a second on the right rear screen, and a third on the front Touchscreen. However the front Touchscreen is only viewable if the car is stationary – once the car is moving only the audio will play.
When one TV channel is being viewed, the signal from multiple antennas combines to help provide a stronger signal and improve picture quality.

For your convenience the homescreen automatically displays to help you navigate to another feature.

This locks the remote control and prevents users in the rear of the car from changing the channel or volume. This function can be particularly useful when you’re carrying young children in your car.

The Rear Seat Entertainment system featured on the new Jaguar XJ includes the following:

• 2 x high-definition 10.2” 16:9 displays that can be hidden when not in use
• An all-new user interface design
• A wide range of connectivity for support of various devices such as smartphones/tablets:
• 2x USB 3.0 interfaces
• 1x HDMI interface
• 1x Dual purpose HDMI / MHL inputs
• On-screen controls for all media, climate and heated/cooled seats (subject to car specification)
• Supervisor controls for front passengers to control or monitor usage
• Wireless headphones with support for Dolby Virtual Surround Sound

A new navigation system (not available in Japan) provides the following capabilities:

• Full journey status information
• Full search capability and map browsing (online search if car has a mobile data connection)
• Satellite imagery (data connection required)
• A function allowing rear passengers to propose destinations to the driver

Up to 128GB.
Please note that before any USB stick can be used you will need to reformat it as FAT32. Please make sure you save any data on the USB stick as reformatting will erase all data.

Touch Pro supports a wide range of audio and video formats including:
Audio formats: AAC, Dolby, DTS, FLAC, MPEG 1, 2, 3, WMA, PCM, WAV, Apple Lossless Video formats: AVI, DV, 1, 2, 4 including DivX, Xvid and QuickTime, H.263, H.264, WMV, MKV